Workplace: Communication And Communication Is An Art.

In modern communication, we all understand a common sense that "ten winds are different from wind, and hundred miles are different customs". Different industries have different requirements. Looking at problems from different angles, the result may be quite different.

For example, people who work in foreign affairs have one characteristic: speaking is moderation, if you ask them: who do you think will win in this match? They will not tell you who will win or who will lose, but tell you that there is a possibility of victory, impartiality and ambiguity.

This is the language characteristics of the profession that make them.

Communication is an art.

In the process of communication with people, the same goal and different ways of implementation often result in a great difference. In order to achieve the desired effect of communication, we should remember the following points in the process of communication: using the address is not low, going to the countryside to follow the custom, setting the position, and taking the other side as the center.

Communication is also a door.

。

Mastering these skills -- language skills, visiting card skills, catching the main contradiction, who first hung up the phone, and the standard order of entering and leaving the elevator, can prevent you from losing your speech and behavior, and enable you to get more information from the other in the shortest time. It enables you to find a breakthrough in solving many problems.

People will have self-protection consciousness in social occasions. Private house phones will not be given, or even mobile phone numbers.

Westerners talk about public and private differences, especially if they meet with him for the first time.

You give him the phone number of your home. He understands that you have come to his home and feel that you have the feeling of taking bribes and offering bribes.

Business cards often offer only one title, up to two.

If you hold several positions or run a lot of subsidiaries, you should print several business cards, face different contacts and use different business cards.

If you want to carry out international trade, there should be a 86 International Code of area code in front of the landline number. If not, then you do not have international customer relationship. If there is no area code, you will only be active in this area.

As a business person, people who face different industries need to face difficulties. Though they try their best to solve problems, they may not be satisfactory.

At this time, we need to seize the main contradiction and find a breakthrough to solve the problem.

The main contradiction has been solved, and the secondary contradiction has been solved.

The idea determines the way of thinking and the way of thinking determines the way out.

What kind of thinking is there?

Who is the first to hang up? When it comes to this question, the most likely mistake is to hang up the other party first.

Assuming that both sides are loyal to this rule, both sides are waiting for the other party to hang up. The result is that they only take up valuable time and say some useless gossip.

So this way is not operable.

When people call first, social etiquette gives a standard practice: hang on the phone when your status is high.

If you talk to the chairman, regardless of whether the chairman is male or female, always less, subordinates respect their superiors is a professional norm. At this time, the chairman should hang up the phone first; if the head office calls, no matter what level the head office calls, he represents the higher authorities. At this time, the head office should hang up the phone; if the customer calls, the customer is God, so the customer should hang up the phone first.