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Sales Skills Of Sales Masters, Such As Communication Skills With Customers.

2014/3/5 16:27:00 38

SalesSkillsCommunication

< p > the more you connect with someone, the better the relationship will be, and so is sales.

If you want to do a good job in sales, you need to communicate with customers regularly and seize important customers.

The following is the introduction of marketing master Abraham's communication skills with customers, for your reference! < /p >


< p > don't just communicate with < a target= "_blank" href= "//www.sjfzxm.com/" > clothing /a > customers. Anyone who helps you achieve your goals should have an open mind and associate with him.

Regardless of colleagues, other departments, people, superiors, subordinates, employees, employers and people who are likely to work together in the future, they should develop good relations with them.

< /p >


< p > make a phone call, send an e-mail, or write to your colleagues, but not competitors who compete with you in the same market.

Share experiences with them, see what they are doing, and what new ways of success.

Find a mentor and friend. He has done your job and knows the dangers and opportunities you will face.

This mentor is probably a retired colleague who has a lot of knowledge to help you.

< /p >


< p > I teach a dentist to keep in touch with patients.

After helping the patient finish the treatment, he will call to say hello and see how the treatment works.

He calls after treatment, then records, calls again a week later to ask how the situation is, and calls again in a month.

Have you ever touched a dentist like this? What do you think if the dentist will call you two or three days after the tooth is mended, how much do you feel? After a week, call you again to make sure that pain or discomfort has completely disappeared. You will be flattered.

30 days later, I'll call you again to make sure that there is no recurrence, inflammation and swelling. How do you feel about that? You will feel that he cares for you, far more than the previous dentist.

Do you often think of him, and tell} r many friends? Will you go to see this dentist again, or even take the whole family to tell all your colleagues or neighbors? That's for sure.

So after the dentist did what I said, business suddenly became better.

< /p >


< p > he is very happy because he has a deeper relationship with patients.

He said it was great to call patients. They were very grateful, and they were familiar with their families.

Their relationship is very close. It's amazing.

You can do that.

< /p >


It's the best time to call them after "P" > after you finish "a href=" //www.sjfzxm.com/news/index_s.asp "business > /a".

Let them remind you of how good you are again. You offer them special preferential conditions and help them reduce risks, so they will choose you.

Let customers once again decide that their decision is wise.

In the future, you will give them special preferential conditions, and tell them why this is a good offer.

You do not say that people will not know.

Let your customers know that your terms of offer are much better than those of your competitors.

< /p >


"P >" and after-sales service is very important, can improve customer loyalty, at least reduce the customer's cancellation of orders, returns, complaints and disputes.

Customers will think of you again if necessary.

There was a high grade hotel where the boss tried every possible means to attract the old customers.

There are many wonderful activities in this resort hotel every month. He sends messages to old customers and sends photos of other people's celebrations.

Like an old couple getting married 50th anniversary, or the whole family holding a celebration at the hotel.

It makes you feel that you have a close relationship with this hotel, as if you are a family.

< /p >


< p > the best example of communication with customers is American Express.

I received letters, coupons, surprise gifts, latest news and notices sent by American Express company more than any other company.

As a result, when I consume, my subconscious will use American Express card.

It's as simple as it is, but it's very effective.

< /p >


< p > let's see how other businesses can use continuous communication to enhance the number of pactions.

I do a marketing for a chiropractor. He sends letters to his patients every four months and calls two times a year.

Remind patients to pay attention to daily life, inform new treatment, and provide free services.

Is it effective? I tell you, you have to register a few weeks before you want to see him.

When I first met him, his business was very cold.

< /p >


< p > I have a steam a target= "_blank" href= "//www.sjfzxm.com/" > a customer of clothing "/a" distributor in Australia. He began to do as I said, and business grew by 20%.

They also call, mail letters, visit in person, and constantly communicate with customers.

< /p >


< p > you will have more opportunities and insights if you talk to more people and build good relationships.

Open a door, and more doors will open for you.

< /p >

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