Tianjin Consumers Association Seven Questions Taobao Violation

Here world clothing shoes Hat net Xiaobian to introduce the City Consumers Association seven asked Taobao illegal sale of cigarettes: why the disclaimer is so arrogant?

Summary: tobacco, as a special commodity, explicitly prohibits the sale of tobacco through the Internet. However, through the special investigation, the Consumers Association of Tianjin found that Taobao can search the information of selling cigarettes and complete the actual purchase behavior. As a famous shopping platform, it is illegal and illegal. The strange phenomenon of "Taobao" is puzzling. To this end, yesterday, the City Consumers Association, based on the functions entrusted by the consumer protection law, openly questioned the "Taobao" and raised 7 questions to the public. Tianjin North news: tobacco, as a special commodity, the state explicitly prohibits the sale of tobacco through the Internet. However, through the special investigation, the Consumers Association of Tianjin found that Taobao can search the information of selling cigarettes and complete the actual purchase behavior. As a famous shopping platform, it is illegal and illegal. The strange phenomenon of "Taobao" is puzzling. To this end, yesterday, the City Consumers Association, based on the functions entrusted by the consumer protection law, openly questioned the "Taobao" and raised 7 questions to the public.

　 One question: "is Taobao" ignorant or ignorant of the ban on the sale of cigarettes by the Internet?

The regulations on the management of tobacco monopoly license stipulate that no citizen, legal person or other organization shall sell tobacco monopoly products through the information network except for the enterprises that sell tobacco monopoly production enterprises license, tobacco monopoly wholesale enterprise license or special tobacco monopoly enterprise license. Why is Taobao selling cigarette information still?

Two question: is Taobao censorship strictly censored?

How did Taobao check and guard against the sale of banned products in the relevant outlets? In Taobao's dictionary, is compliance with the law a basic obligation and responsibility? If the answer is yes, does Taobao actually pay attention to the sale of banned tobacco products to the relevant shops?

Three question: " TaoBao Is it effective for checking and monitoring network outlets?

In the survey, it was found that through Taobao homepage search engine, you can easily find picture information about the sale of cigarettes. You can contact the store operator to buy cigarettes by clicking the picture. How do Taobao check and monitor these operators and the information they issue?

Four question: "Taobao" is unable to control or unwilling to control the sale of cigarette information on its platform?

In the survey, it was found that the Advisory contacts in Taobao shops were easy to identify. Taobao, as a provider of information platform, had no ability to purify such illegal information or to turn a blind eye to its interests.

　　 Five question: how does Taobao match the "red shield net sword special event"?

SAIC has launched the "2014 red shield sword special action" since July this year. The activities require the third party trading platform operators, including Taobao, to actively assist the administrative departments for Industry and Commerce in investigating and dealing with illegal online activities, and do a good job of self checking and self correcting. As of August 5th, "Taobao" on sale of tobacco information is still. Will "Taobao" self check and self correction work be carried out? Do we actively cooperate with the "net sword" action or go slow?

　　 Six: what is the social responsibility of Taobao?

Teenagers are an important group of online shopping. The Internet sale of cigarettes is forbidden. The harm to young people is self-evident. From the perspective of caring for young people and caring for the next generation, what is the social responsibility of "smoky" Taobao?

　　 Seven questions: why is Taobao's disclaimer so overbearing?

The newly revised "consumer protection law" clearly stipulates that "Internet trading platform providers know or should know that sellers or service providers use their platforms to encroach on the legitimate rights and interests of consumers, and do not take necessary measures. They shall be jointly and severally liable for the sellers or service providers in accordance with the law". But the "Taobao" can see the disclaimer, which is obviously contrary to the law. Why is Taobao's statement so overbearing? What kind of information does it convey? Can it be understood as: can each shop operator encroach on the legitimate rights and interests of consumers on the "Taobao" platform, and "Taobao" can override the law and ignore it?

For this reason, Tianjin City Consumers Association It is hoped that Taobao will face up to the existing problems, conscientiously reform them, and become an industry leader in law-abiding management and social responsibility.