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New Elimination: The "Shenzhen Standard" For Footwear Products

2014/3/17 0:06:00 67

in the face of the overlord clause, helpless, consumer complaints, difficult to prove, online shopping can not find businesses in the trap, how to protect these problems? Yesterday, the newly revised "consumer law" was formally implemented, the Shenzhen municipal market supervision bureau and the municipal Consumer Council held a new "elimination" publicity campaign, focusing on the contents of the new "elimination method" to answer questions about the hot issues of the public, and announced the "Shenzhen standard" of "a target=" _blank "href=" //www.sjfzxm.com/ "shoes" /a "products. 
 footwear "Shenzhen standard" .
 three, the package period should not be less than 90 days .
 yesterday, in the village of Yi Tian Village, the municipal market supervision bureau, the municipal Consumer Council and the Shenzhen radio and Television Group jointly sponsored the "elimination method" into the community publicity activities. Jiang Wenting, Secretary General of the Municipal Commodity Quality Promotion Association, announced the "Shenzhen standard" for footwear products - "summary of the Shenzhen footwear commodity quality assurance system" (hereinafter referred to as "summary"). 
After the implementation of the new p method, the new shoes can be repaired free of charge within 90 days, and they can be exchanged for free within 90 days. Such regulations make the public applaud. The "summary" stipulates that the three package period of footwear products should not be less than 90 days. After buying shoes, people will encounter degumming, disconnection, disconnection, slight lacquer and slurries. The insole is uneven, affecting the wearing of the shoes. If the rubber is broken and broken, the buttons will be dropped and the zipper will be lost. Within 90 days, it will be free to repair. 
 "will it be repaired for a long time? Then it is better to buy another pair." There are concerns raised by the public. In this regard, "summary" stipulates that the repair period of shoes generally does not exceed 7 days, the longest not more than 30 days. In addition, for the broken bottom, section, and break, the heel deformation, cracking, breaking or falling of the heel in the shoe, wearing soft and loose steel after the steel hooks, and serious shedding or cracking of the coating layer (except for special design), and so on, with serious nitriding, falling out of the pulp, irregular or irregular shoes, and 2 times a month's repair can not be properly worn, and so on, consumers can make a replacement request. 
 what circumstances can "return"? "Summary" stipulates that if the operator does not have the same quality of the same model goods or the same place still has the quality problems before replacement, all products can be refunded. During the three package period, both operators and consumers can complain to the Consumer Council or the competent authorities when operators and consumers are in dispute over the quality of footwear products. In addition, the public should pay attention to buying invoices and other shopping vouchers for the purchase of shoes. 
 online shopping refund dispute "7 days no reason to return" provisions need to be refined 
 in yesterday's activities, the new "consumer law" on the online shopping industry has also become the focus of public attention. "Online shopping has no reason to return for 7 days, so there is a guarantee for shopping." Miss Dong, who likes online shopping, said. 
 < < > > < < > > < < > > < < > > > < < > > > < < > > > < < > > > < < > > > < < > > > > < < > > > > < < > > > < < > > > > < < > > > > < < > > > > < < > > > > < < > > > > < < > > > > < < > > > > < < > > > > < < > > > < < > > > > > > > new consumption law; regulate NEW consumption areas such as online shopping; and add 3 systems such as no need to return goods, It is noteworthy that, while giving consumers 7 days' right to return goods without any reason, the new consumer law also made it clear that it is not appropriate to return the goods, pointing out that some products are excluded, such as custom-made, fresh and perishable, online downloading or consumer disbonding of impression products, computer software and other digital goods, delivered newspapers and periodicals. 
 the new "consumer law" stipulates that the returned goods should be intact, but there are also consumers who need to return the goods in online shopping. Because of the reasons for packaging dismantled and so on, businesses refuse to return products on the grounds of affecting the two sale. Regarding this, Jin Lijuan, Minister of legal affairs of the Municipal Council of the Consumer Council, believes that there are still flaws in this regulation. "Since giving 7 days no reason to return, it is actually a trial period, but when some consumers find the problem and ask for a refund, the merchant thinks it has been used, which affects the two sale of products and does not allow returns." Jin Lijuan believes that the standards are still controversial and need to be refined. 
 the city council will actively prepare for public interest litigation .
Consumers should not be unfamiliar with the terms and conditions of such a standard contract. "goods are sold without return" and "the right to interpret activities belongs to the company". After the introduction of the new "consumer law", consumers are also very concerned about how to deal with the terms of the overlord. "When you go to a restaurant, you can't bring your own drinks, use the box and charge the rooms, and you'll have to get thousands of dollars." The Public Li uncle poured out his bitter water. 
 the new "elimination method" points out that the operator shall not make unfair or unreasonable provisions to consumers in such ways as formality clauses, notices, statements, shop notices, etc., to exclude or restrict the rights of consumers, reduce or exempt operators from responsibilities, and increase consumer responsibilities. Standard terms, notices, statements, shop notices, etc., which contain the contents listed in the preceding paragraph, shall not be valid. 
 to infringe upon the legal rights and interests of many consumers, the new "consumer law" also points out that the Chinese Consumers Association and the provincial Consumers Association can bring a lawsuit to the people's court. "Let consumers sue a business, the cost of safeguarding rights is too large, but consumers unite to commission the Consumer Council to complain, so the consumption power is gathered." Feng Nianwen, director of the Municipal Council of consumer affairs, said. 
 "public interest litigation" will be a very powerful weapon. For example, the overlord clause in certain industries will be heavily infringed on the interests of consumers. The municipal Consumer Council will choose the problem that consumers strongly reflect and encroach on many consumers' rights and interests, and actively prepare for public interest litigation. The Joint Provincial Consumer Council formally launched public interest litigation, which will promote the solution of major problems in the consumer domain. 
 conversion of burden of proof. Operators should be self evidential in terms of commodity issues 
 safeguarding rights has always been a "magic spell" for consumers to safeguard their legitimate rights and interests. What should we do if there is any problem after purchasing? Before the new consumer law is launched, it is generally "who advocates who will give evidence", and consumers have spent a lot of energy in making complaints and collecting evidence. The high cost and difficulty of safeguarding rights often make consumers defy rights. Some can only be forced to choose to give up their rights, but to a certain extent, they are conniving merchants' illegal business practices. 
 for this purpose, the new consumer law stipulates that if consumers find quality problems within 6 months after the purchase of products, the burden of proof will no longer be borne by consumers but instead be borne by the operators. Operators should prove that there is no problem in products and services, or quality problems are caused by improper use of consumers. "If no evidence is available, or the evidence of proof can not support the proposal, the consequences of proof can not be borne by the operator." Jin Lijuan, Minister of legal affairs of the Municipal Council of consumer affairs, said. 
 in addition to the burden of proof, the issue of return and compensation has also attracted much attention in the course of consumer shopping. Earlier, there were complaints from the public that the toys they bought for their children had faded. < a target= "_blank" href= "//www.sjfzxm.com/" > clothes < /a > also had dyed pigments. But considering the low price of the goods purchased, they could only get small compensation for sellers' returns, but they had to involve a lot of energy and cost. Even if they got twice the compensation, they would not be worth the candle. 
After the implementation of the new "consumer law", the punishment is intensified. For the fraudulent acts of providing goods or services to the operators, the "one back three" penalty method is adopted, and if the amount of compensation is less than 500 yuan, the compensation is 500 yuan. This will greatly help protect the rights and interests of consumers and increase the illegal cost of illegal operators. 
 footwear commodity "Shenzhen standard" related provisions 
 below, a replacement request /p >
 broken bottom, section, break off .
 > the nail head (tip) of the shoe is .
 > heel deformation, cracking, breaking or dropping .
 wear soft steel and soft /p.
 > the coating layer is seriously shedding or cracking (except for special design) .
 > severe nitration, falling pulp 
 < shoes > different sizes or /p.
 > 2 times a month can not be worn normally. 
 below, a return requirement /p >
 < a href= "//www.sjfzxm.com/news/index_c.asp > > /a < > no item of the same type" /p ".
 the quality problem before replacement is still in the same place